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Contact health services

You should contact your GP if you have any concerns about your health. You can find more information on theĀ NHS Choices website.

Compliments, and telling the service about your good experiences, are important to the NHS because they say what has worked well, what is important to patients, and why. Feedback enables Somerset Clinical Commissioning Group to check whether the health services it has commissioned are providing good quality services and meeting the needs of people in Somerset.

The complaints and concerns of patients and their families give the NHS early warning about where things may not be working well, and help them improve service quality and staff training.

Make a formal complaint directly to the service or to Somerset Clinical Commissioning Group

Complain about a GP practice, optician, dentist or pharmacist

The Patient Advice and Liaison Service can advise you about what to do and support you with a question, comment or complaint