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Organisation details

Hazelwell Lodge

Organisation type: Private

Hazelwell Lodge is an award winning Residential Care Home for the elderly situated in Parish town Ilminster in South West Somerset. We are a family run business since 1987, Caring & supporting people living with Dementia & Mental Health conditions . With an aim to change people's perception of care homes and how people view their autumn years.

We Specialise in care for those who live with dementia & Mental Health conditions. The home is designed to enable such residents to resume an appropriate and desirable way of living that deals with their individual needs on a personal level.

We create a tailor-made care plan which is regularly updated to ensure individual needs are constantly met. This includes finding out about a residents, lifestyle and medical history. preferred activities and interests, hobbies and dietary and food preferences.

We provide safe environments that are adapted to the unique needs of the resident so that they can enjoy as much independence, mental and physical stimulation as possible. With the support and interaction of local authorities, NHS and Healthcare professionals it is clear to see that Perceptions are changing and Hazelwell Lodge holds an important and respected position in the local community.

At Hazelwell Lodge we appreciate that making a decision to choose a home for you or a loved one is not an easy one. It's a decision that cannot be taken lightly.
It means choosing a place that provides the highest level of care and support to meet your needs, but also where you can enjoy a happy and fulfilling life and above all FEELS RIGHT.
It's important to us that we have the people and surroundings to provide such a service to every individual within our home and by understanding our residents' needs, preserving dignity and respecting independence, we help to create a real sense of home.

To achieve our objective of providing safe, high quality care, our staff are knowledgeable, skilled, compassionate Care Workers who understand your needs and provide personalised care. All our staff are fully trained to Care Quality Commission standards or higher, DBS checked for your safety and security and highly motivated carers as they know they are highly valued and acknowledged by us.

A shift leader is designated to each shift, and is qualified to take charge of the Home when the manager/head of care is off duty. All Shift leaders have obtained or are working towards the N.V.Q level 3 Health & Social care Award. A senior manager is contactable at All times.

All care related staff are working towards or have already obtained an NVQ/Diploma 2/3 in Health & social care.

We feel it is the Hazelwell people that make us one of the most highly regarded care providers in the area. Our team of skilled and passionate staff are dedicated to providing the highest standard of service 24 hours a day. They are always approachable, and are respected not only by our residents, but also by their families and medical professionals.

Useful information

    How to find us


    Vendor AccreditationLevels

    Check levels

    This provider has chosen the following check level(s):

    Somerset County Council

    • High. Services which are regulated by the Care Quality Commission (CQC). They may involve personal care and a lot of 1-to-1 time with your customers. Examples – Home care agencies, care homes. You will need to upload: CQC number, Insurance certificate.
    View the council's provider check process
    Hazelwell Lodge logo

    Business Address:

    Hazelwell Lodge
    67, Station Road
    Ilminster
    Somerset
    TA19 9BQ